Now back on subject- I tweeted out a thank you to @ShoeBuy for my happy customer experience and noted that their shipping is fast. Within a couple hours, I received an @ reply back from their brand monitoring employees on Twitter, saying something similar to “thanks for the compliment, we are glad you chose ShoeBuy.com”. The next day I received another @ reply from another rep at ShoeBuy, this time it was to notify me that I had won the “ShoeBuy.com Tweet of the Day”. This simple tweet about my positive customer experience resulted in a free $25 gift card from ShoeBuy by winning the tweet of the day. Props to ShoeBuy and their employees doing brand monitoring with social media. Great work, the Sperry’s fit great!