How Bing Is Already Reshaping Search Marketing

Bing cashback

Now in the heart of holiday shopping season, the prices found online this year are irresistible when taking a glance at the virtually unheard of deals. Almost all of the best deals that I have come across, are part of the Bing cashback program. In the Bing cashback program, consumers are rewarded for making purchases online by receiving a percentage of their sale back as a rebate, varying among retailers. This allows online retailers to spend their ad dollars on the high ROI, cost-per-action (CPA) basis. With Bing charging advertisers on a CPA basis, the ad revenue generated from the CPA sale allows Bing to reward consumers by giving a percentage of the revenue back, thus cashback. This cash incentive for the consumer helps advertisers increase conversions on their site’s, and subsequently higher ROI.

Now, the remaining question is how can advertisers afford to payout such a significant portion of the sale to Bing? The answer lies in the fact that the advertisers/retailers no longer have to run PPC campaigns on Bing, which previously ate up a significant chunk of their ad spend and often delivered lackluster results. Advertisers can then payout between 2-25% of each sale to Bing, who then pays the consumer for participating in Bing cashback. Additional perks include advertisers with a cashback campaign receiving higher organic placement in the search rankings, which ultimately increases sales.

For most of the retailers participating in Bing cashback, it is their first advertising campaign based on the performance driven model. So far, the results have been impressive with eBay drawing attention for the most initial success in this case study. With Bing cashback, everyone wins, but most of all the consumers who receive great deals and great products, which hopefully improves their quality of life. Additionally, advertisers increase their ROI with more sales and Bing increases advertising revenue. In other words, this is a performance marketing win!

Setbacks worth noting:
– Only available to users based in the United States
– Cashback may not be paid for up to 60 days.

More information on Bing cashback for consumers and advertisers.

06

12 2009

Thought Leaders With Content Worth Devouring

My account on Twitter reaches one year old on Tuesday, and similar to many other individuals working in the internet industry, I have seen my fair share of proclaimed “Social Media Gurus/Experts”. On the contrary, a few users have made their way across my news feed daily due to the reputable and informative content that they publish regularly.

So, its safe to say that I immediately devour the material published by the following thought leaders:

PR 2.0 | Brian Solis – Public Relations and communications.
The Future Buzz | Adam Singer – Media, marketing, and PR.
Good.is | “Pushing the world forward.”
Seth’s Blog | Seth Godin – Internet news, and motivational.
Peter Shankman – Social Media, and PR.

This short list alone is enough to stay in line with the forefront of internet trends and behavior. Please leave a comment there is a source of information that you always consume yourself with once published.

29

11 2009

American Food Fads

Nutrition label.

Americans have seen the names “Fletcherizing”, “Dr. Atkins”, and “Açaí” rise and fall in popularity in food culture, often not realizing the devastating impact of these short lived eating trends. All three are similar because they are part of the past and present food fads in America. Over the course of the past century in America, food fads have appeared multiple times, each time swaying America’s diet in a short period of time. By analyzing American traditions, popular food fads, and their results, we can understand why they become popular and their legacy. Americans embrace these food fads so often because of a common problem in the United States known as The Omnivore’s Dilemma, an idea made popular by Michael Pollan.

In America, the omnivore’s dilemma is a more prevalent problem than in any other industrial nation because of our culture and tradition. Americans are constantly juggling in their minds the question of what to eat because the culture that we embody is widespread. In Pollan’s book, he explains why America’s weak relationship with food makes us especially vulnerable to food fads:

…each immigrant population has brought ways to the American table, but none has ever been powerful enough to hold the national diet very steady. We seem bent on reinventing the American way of eating every generation… That may explain why Americans have been such easy marks for food fads and diets of every description (Pollan 298-299).

As Pollan points out, Americans are always trying new foods, and rarely posses a diet that is composed of similar cuisine. Thus, if there is no habit in our eating, there are not any eating traditions, with the small exception of Thanksgiving, of course. This vulnerability has been detected for the past century and food marketers prey on it. American’s in general have become reliant on fast food as part of our diet on a regular basis, leading to obesity among many Americans. Food marketers sought to address this obesity problem by claiming that new scientific discoveries can solve weight problems, but at the same time altering eating habits.

America’s first food fad, “Fletcherizing” became popular towards the early 1900’s. The fad consisted of millions of Americans taking advice from Horace Fletcher, to chew each bite of food up to as many as one hundred times (Pollan 299). With Americans latched onto this concept, the food that they ate no longer became significant or a habit, instead the habit was to chew, chew, and chew more. “Gradually, the fad died because people were too lazy or too busy with other things to give the required 45 strokes to every mouthful”(TIME). No one in America at the time of the fad’s popularity attempted to challenge Fletcherism until a physiology professor at the University of Chicago released his results on his study of the theory. Dr. Harold G. O. Hoick concluded that his own practice of Fletcherizing had no benefits on the overall health of his body (TIME). Either way, Horace Fletcher became the first man in America to sway the diets of millions of Americans with one fad.

Similar to the Fletcherizing craze, Dr. Atkins introduced another diet routine in the beginning of the twenty-first century, not based off of tradition and taste, but merely a nutritional science claim. Large amounts media coverage proclaiming Dr. Atkins theory swayed America’s diet yet again: “One article in the New York Times Magazine in 2002 almost single-handedly set off the recent spasm of carbophobia in America”(Pollan 299). Dr. Atkins theorized that, based on nutritional science studies, the human body would burn fat when it is starved of carbohydrates. He even went as far as saying: “Followed properly, the Atkins program… can last a lifetime, without your having to count calories or feel hungry all the time”(Atkins, M.D.). By making these enlightening and non-scientifically backed claims, Dr. Atkins’s claim grasped the wallets of Americans who sought to lose or maintain body weight, but lost credibility once put into practice.

Lastly, the most recent food fad in America is the “Açaí” berry miracle fruit. In this current new media age where the internet and television is America’s primary source of knowledge, Americans were exploited by TV journals such as 60 Minutes and internet marketers with “Buy Açaí” ads plastered on thousands of websites online. In as little as six months, “Açaí”, a Brazilian fruit filled with anti-oxidants, became a mainstream fruit to eat and devour, in order to lose weight. This most recent fad proves that more recently, Americans are embracing the fads in shorter time periods. Therefore, food marketers are now even more powerful because they can start a food fad for one product in less than a year, and then develop a new product to start a new fad when the previous one dies down. However, food chemistry Professor Talcott at Texas A&M University noted that the true problem is the same as both Fletcherizing and Dr. Atkins: “There is currently no scientific research to support a weight loss claim for açai fruit… It is doing nothing more than playing on consumer ignorance.” Again, food marketers capture the minds of Americans who have a desire to eat healthier by making often untested claims, and their diet is swayed momentarily.

The most prominent legacy of dietary instability within the United States is a food marketing industry that thrives on Americans who are constantly anxious to eat. The food marketers create new products that consistently change eating habits all of the time, and in turn leave cultural traditions such as the family dinner ignored (Pollan 301-302). Similarly,

…sociologist Daniel Bell called attention to the tendency of capitalism in its single-minded pursuit of profit, to erode the various cultural underpinnings that steady society but often impede the march of commercialization. The family dinner, and more generally a cultural consensus on the subject of eating, appears to be the latest such casualty of capitalism (Pollan 302).

A stronger food culture and tradition would likely slow the food marketers from changing America’s eating habits so often; as shown in France, where a strong food culture has slowed American fast food restaurants from impeding on their diet habits. The current state of food traditions in America makes us seem as if we are back in a prehistoric era; we are constantly stressed on evaluating what is healthy to eat. Pollan then goes onto to discuss food selection:

Instead of relying on the accumulated wisdom of a cuisine… we rely on expert opinion, advertising, government food pyramids, and diet books, and we place our faith in science to sort out for us what culture once did with rather more success. Such has been the genius of capitalism, to re-create something akin to a state of nature in the modern supermarket or fast-food outlet…(Pollan 303).

Here Pollan further supports that in the current American food culture where we rely on third party sources to determine which food to eat, it’s not unreasonable to understand that millions of Americans participate in food fads, swaying their diets often.

Americans being easily manipulated food culture is the underlying factor behind food fads. However, it is the food marketer’s drive to exploit each and every demographic, from children to senior citizens, that sets off food fads. Then as we have seen over the last century in America, the economic well-being for the food marketer is placed before the health of each American who buys into the scientific claims; as proven by the first Fletcherizing fad onto the Dr. Atkins and eventually Açaí. Each time at the expense of the diets and food habits among Americans, dominating their diets witch each fad. Looking ahead, the likeliness that Americans will continue to eat a diet with little stability is probable. America is a nation made up of many cultures with each wave of immigrants often giving up their food tradition and succumbing to American food fads.

Works Cited

Atkins, M.D., Robert. “The Case for Low Carbs.” TIME.com. TIME, 2 Sept. 2002. Web. 18 Oct. 2009. <http://www.time.com/time/magazine/article/0,9171,1003162,00.html>.

Ellin, Abby. “Pressing Açaí for Answers.” Skeptics Press Marketers for Proof of Açaí Berry’s Benefits. The New York Times, 11 Mar. 2009. Web. 18 Oct. 2009. <http://www.nytimes.com/2009/03/12/fashion/12skin.html>.

“Fletcherizing.” Medicine: Fletcherizing. TIME. Web. 18 Oct. 2009. <http://www.time.com/time/magazine/article/0,9171,927881,00.html>.

Pollan, Michael. The Omnivore’s Dilemma A Natural History of Four Meals. New York: Penguin, 2006. Print.

12

11 2009

Planning and Executing Your Campaigns

Once you have the appropriate background knowledge and understand the “lay of the land” within affiliate marketing, the next step is to plan out a campaign for an offer that you want to promote. This is important to being as thorough as possible with your marketing initiatives and allows you to make execution second nature. When I started out with affiliate marketing, I realized one of my largest problems was that I would always “hope” for my campaign to convert and be successful by clicking the stats refresh button every 5 seconds. Do not follow that approach, instead follow some general guidelines that will allow you to know that conversions will come, instead of simply hoping for the numbers to appear. Sort of like making your own luck, not relying on being lucky.

Before you even go searching for a hot offer to promote, I recommend that you do market research by reading the MediaTrust weekly intelligence report by Trip Foster. He’s done all of the up to date research for you and written it out in an easy to understand debriefing of current trends. This will help maximize your chance for success by educating yourself to pick an offer that satisfies a current need, want, or demand in our society. (The more the better!)

When you are initially planning out your campaign, it never hurts to quickly take a pen and a blank sheet of paper to write down the key elements to your campaign that you may forget later on. So, with a pen and paper in hand, get out your phone and dial the number for your affiliate manager. Be sure to ask your affiliate manager for the following:

  • Top 3 offers in the vertical.
  • Street payout and high volume payout.
  • Whether or not other affiliates have had success with the offer.

Next, write down a short list of potential traffic sources that comply with each offer’s terms. (Try to keep it to only 2-3 sources when testing.) Then you need to chose which demographics/pyschographics that you will target with each traffic source. Try to target age and gender at the very least. Targeting is directly related to your campaign’s ROI. The more targeting you have will result in a higher chance for maximum ROI with your traffic.

Once your campaign’s traffic is taken care of, get in touch with a trusted designer that has worked with direct response advertisers before. If you do not have the creative expertise, you will need he/she to design creatives that you can use for your campaign and a landing page if you chose not to direct link your traffic. Going back to the sheet of paper, ask for the following information:

  • Delivery date. (Shouldn’t take more than 1 week.)
  • Cost for initial designs.
  • Cost for future design variations to test against.

Next, you will need to chose a tracking tool that is best able to optimize your campaign. Tracking202’s free self hosted Prosper202 tracking platform is with out a doubt the most popular among affiliate marketers.

With all of your data in hand on potential offers, traffic sources, and creative logistics, you will be able to execute your campaign fast and efficiently by crossing each item off of the list.  The chance each user converts in your sales funnel is largely in your control. Be sure to plan your campaign, it will help to make as many users convert as possible. For the most part, the days of arbitrage and simply throwing up banners to see if they stick are over. So, stop wasting money with antiquated internet marketing methods.  Let me know if you have any tips or suggestions…

Post any questions or comments below!

26

10 2009

Tapping Into Foreign Markets

My post about monetizing international traffic, published today on the MediaTrust blog-

For those of you who read my article on the MediaTrust blog named “Bite-Sized Affiliate Marketing Tips“, then you probably noticed my emphasis on the importance of driving at least some of your revenue from international traffic. Often in the flat digital world that internet marketers spend the majority of their day in, many forget that our potential reach on the web lies far beyond our own borders. Our daily lives are living examples of the global citizen’s we are becoming. After Jon Brougham, the Headmaster of The Hun School of Princeton made a recent address to my school, I was prompted to take a look around the room I am currently in. I can easily find three different items made in three different countries! He later said:

“In this flat, small world, we will rely upon mutual understanding and collaboration, not just for peaceful coexistence, but for economic well-being – for the exchange of products and ideas that will be our life-blood… If you are not ready to play in the global sandbox, you will be left out of the game.”

The main reason why affiliates choose to promote offers internationally is because the traffic costs are less expensive and are not saturated with as many competitors. For those that are just starting to get into the foreign markets, the most common transition is to target other English speaking countries, so that your creatives and landing pages do not need to be edited. A lot of the time people don’t realize it but yes, a lot of campaigns allow targeting to Canada, United Kingdom, Australia, and New Zealand. All four are countries which speak English as their first language. If you combine the population of all four countries, that’s roughly 100,000,000+ more consumers that you are missing out on!

Then there are the countries that need to be targeted with translated creatives. MediaTrust hosts a variety of campaigns that offer expansive international targeting, and is the leading affiliate network for translated offers. In the past few months, many MediaTrust affiliates have been targeting France and French Canadian demographic, mostly located in Quebec. This has been an enormous success for many, and there is still room for more! Meanwhile, other MediaTrust affiliates have been seeing success by targeting Spanish speaking countries such as Argentina, Colombia, and Spain.

Now as you dream in the endless possibilities of less expensive traffic, the question remains: Where are a lot of these affiliates getting their traffic from? Facebook, Google, Yahoo, and Bing remain popular for primarily English speaking countries. (Of course still have high volume traffic for any country/language throughout the world.)

For French Canadian traffic: The most popular traffic source is BV Media, they own a 90% reach on traffic in Quebec!

For Spanish traffic: This is a gem that has remained untouched by any affiliates and has placements on high quality Spanish sites: Impresiones Web

What about Hong Kong, Malaysia, Singapore, and others? Have you thought about being one of the first to monetize traffic in Asia with CPA offers?

There really is a lot of money to be made internationally, and the opportunities are often overlooked. Now time to brush up  your language skills as you get up and running in the foreign markets. Good luck!

15

10 2009

Increasing Conversions With Mobile Payments

Have you ever offered payment by PayPal or similar easy integrating payment processors?

Up until recently when the mobile payment processor named Zong was released to the public, the barrier into entering the mobile payment processing world was very tough. Now, with Zong, almost anyone selling any product (online or offline) can charge customers via their mobile device. Their technology is truly a unique product that has not been widely available to anyone ever before. 

On the Zong homepage, they make a valid arguement that 70% of the global online audience does not have a credit card, yet nearly all of them do have a mobile device. Not to mention the payments are likely to convert at a higher percentage because of less fields of information necessary to complete payment, such as a 16 digit credit card number. In general, mobile payments are best used for incremental revenue streams that are billed over months at a time.

From a pricing perspective, Zong is cheaper than credit card fees and merchant account fees. So, this is really a cost cutting payment option as well. However, be aware that mobile payments generally work best for one time or subscription payments of up to $10. This is not limiting companies to charge whatever their price point is though. Also, you must be aware of currency differences considering that Zong is servicing over 110 mobile carriers in 23 countries.

As of now, social sites are primarily using Zong mobile payments and are seeing great success. However, the mobile payment game is surely hitting the ground running. Be sure to check out this new opportunity to process payments!

08

10 2009

Feed the Sea

I recently came across the quote by the author Jean Rhys:

“Feed the sea, feed the sea. The little rivers dry up, but the sea continues.”

In the context of internet marketing, this quote directly applies to two things specifically: traffic diversification and niche selection. A lot of affiliates on the web get caught up in the pursuit to find  an obscure traffic source that no one else is using and then dominate it. I agree with that mentality, but I disagree if you are not trying to dominate the more mainstream and “sea” like traffic sources such as Google, Yahoo, Facebook, etc.

Next, when selecting small niches to dominate, be aware that yes there are large money making opportunities in small niches (aka a little river). However, be diverse in your selection of niches because during certain times of the year, some are very hot and some are very slow. If you choose a large niche that is always in demand, and thus there is always a lot of money to be made, the little streams of revenue likely won’t dry up.

01

10 2009

Before You Get Started: Familiarity With HTML

This post is the first post in a series of posts that will go into further detail of the ten bite-sized affiliate marketing tips published on the MediaTrust blog in late July.

As with any profession or expertise, in order to prepare yourself to succeed at a higher level, you must know the fundamental basics. On the web the fundamental programming language is HTML. Even though it’s the most basic and easy to use code language, most affiliates still use HTML and CSS to create their landing pages.  This is mostly because HTML is simple and can be learned literally within a couple days, which makes it the easiest to edit and optimize. This is important because any successful affiliate knows that in order to increase or maintain profit margins, constant testing and editing of new landing page variations is necessary. A Google search of “learn HTML and CSS” will give you more than enough information to learn the language quickly for free.

Now remember I specifically mentioned “familiarity” because its not essential to know how to completely code and design the landing pages you make; the most effective styles and designs will likely come from the web designers that create unique pages on a daily basis. So, it is still important that you understand the page if there is a small error that you need to fix, and of course to place a conversion pixel in order to test which of your pages performs the best. Once you have an understanding of HTML, it will become much easier for you to optimize your site with whichever tracking tool(s) that you chose to use. Here are a few great posts on site optimization by MediaTrust’s own web designer Matt Richmond.

Another valuable use of any marketers time is to understand the jargon of the mediums they are using to advertise on. A list of commonly used terms associated with internet marketing can be found here. This is an affiliates first step to becoming a so called “savvy’ internet marker. After learning the basics on how landing pages work on the back end with HTML and CSS, the next step is to of course use that knowledge to setup a campaign to promote an offer.  Note that if you do not plan on using a landing/bridge/upsell page its still essential that you are familiar with HTML in order to understand how simple web pages function with links to creatives, pixels, etc..

24

09 2009

My Internship Experience at MediaTrust

This is a little more about my recent internship with MediaTrust this past summer in New York City. Originally posted today on the MediaTrust Blog.

Back in June, when the summer of 2009 began, many of my friends were off traveling throughout the world or simply taking in the sun on the Jersey Shore. For me, a 16 year old student at the Hun School of Princeton, I decided to see what it’s like working for an internet company by interning here at MediaTrust. This experience was my first taste of the corporate world, largely thanks to the MediaTrust CEO Peter Bordes who responded to my Twitter message, which lead to me being invited to join the MediaTrust team.

Leading into my first couple days as the new intern in the New York City office, I was unsure of how I would be accepted being that I am much younger than the typical college intern. Also, as an affiliate marketer myself, I know that very few affiliates have seen the other side of performance marketing networks in depth and my opportunity was invaluable. My official title was “Marketing Intern”, and I spent the majority of my time working with both the marketing and sales teams under guidance from Trip Foster, the MediaTrust CMO.

As I started out, my main goal was to get a little taste of everything within the company. This allowed me to gain perspective of the areas within a company that I would likely enjoy working in, as well as the areas where I would be most effective and efficient. One great thing that I noticed is that right away once I started is that there was a mutual learning relationship between me as an affiliate marketer (the demographic which MediaTrust currently caters to) and the performance marketing network themselves which I as an affiliate, heavily rely on. I was able to provide insight to the affiliate managers of my experiences as an affiliate so they could understand the tools and techniques savvy affiliates use, as well as provide the sales team with information on hot offers to bring onto the network.

My experience shed light on a lot of the good, bad, and ugly parts of managing a company that is growing at an astounding pace. One of my most memorable parts of working with the MediaTrust employees is their entrepreneurial spirit. Quite frankly, I am glad that I was actively involved with MediaTrust this past August because as you are probably aware, MediaTrust was recognized as the 9th fastest growing company in America by the Inc.500. They really do deserve the prestigious award. Their hard work is a testament to the award along with the entrepreneurial drive within each employee that motivates them to be the best in this industry.

Just to put this in perspective: eBay’s employees generated $527,238 per employee in 2008.(RoyalPingdom.com 2009) Meanwhile, MediaTrust’s employees generated $638,333 per employee in 2008.(Inc.com 2009)

I am really glad that I was able to give my input and contribute to this fast paced and fast growing internet marketing company throughout the summer. I really can’t thank the MediaTrust New York City team enough for taking the time to show me how you guys do business. Chantelle White, the Senior Sales Manager had one clever way to describe it: “This is a company full of achievers; you have to be on top of your game.” In case you guys haven’t noticed yet, MediaTrust is making things happen. I am truly proud and privileged to work for MediaTrust, I could not have asked for anything more.

Now as I leave MediaTrust for my junior year in high school, I will surely miss this internship and I will always remember the core values of the people here that made my experience so memorable. I look forward to contributing to the MediaTrust blog throughout the year. Stay tuned throughout the year for more affiliate tips that I discovered this past summer!

16

09 2009

Web Analytics Apps That Deliver

Perhaps the most important part of trying to grow anything on the web is analyzing the data that you have generated. For the many activities that I participate online in, I need a variety of powerful tracking/analytics apps to monitor and analyze performance. Here are my favorite tools to keep track of my activity-

General Website Analytics –

Mint

Features:

  • An interface that makes data easy to digest.
  • Real time user data.
  • Self hosted.

Price: $30

Landing Page Optimization

ClickTale

Features:

  • Watch videos of real users interacting with your site.
  • Analysis of links on your page.
  • Optimize your landing page to maximize conversions and usability.

Price: Free account with limited features. Paid accounts start at $99/month.

Social Media Campaign Tracking

Peashoot

Features:

  • ROI based social media tracker.
  • Custom shortened url’s.
  • Provides real metrics to your social media profiles.

Price: $17/month for the basic plan.

User Interaction Analytics-

MixPanel

Features:

  • Analysis on your sales funnel.
  • Custom event tracking.
  • Simple integration with your site’s API.

Price: Free

Upcoming app to watch out for:

AttentionWizard.com – “AttentionWizard uses artificial intelligence algorithims to simulate human visual processing and attention. Our software instantly creates “attention heatmap” of your Web page that predicts where real people would look during the first few seconds of their visit.” (Currently in beta testing by invite only.)

Do you know of any web analytics apps that are simply spectacular in form and function?

10

09 2009